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Read what our customers have to say about our level of service

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Tom gave us a quality professional service. If you get locked out you can rely on not getting ripped off by calling this company. We felt safe and he saved us so much money by not needing to replace locks etc. which if we had used a different company (who came out) would have got us into our home by drilling through the lock, then needing to get replaced which would have amounted to £££s!
He was punctual, no fuss and we got back into our home in no time. Can highly recommend this service.

Giles Platford

UPVC door fasteners had seized and door could not be unlocked. I was given sound advice by the locksmith and instructed on what to do until he could attend next day. Within 30 minutes the door was unlocked and the seized parts repaired and greased. The door and fasteners on the door frame were reset and everything works better now than over the last few years. The price was totally acceptable. Would highly recommend this locksmith.

Peter Massingham

Having tried to get advice from a DIY superstore where they were less than helpful I am so glad I found this company via a google search. Both Clive and Tom were exceptionally knowledgeable, helpful and friendly. Their service and advice is first class. Would not hesitate to recommend.

Jane Hamilton

Needed to change my locks due to a serious security issue, sent a request for a call back for information. Called within 20 minutes and locked were changed within the hour by a smart presentable well mannered guy.
Thank you very much for the now peace of mind I have.

John Bannocks

Excellent service, Clive came out to see us and sorted the problem out very quickly. Highly recommended.

Ian Kendle

Very good service. Talked through problem with lock on phone so that understood what was required (door had shifted in hot weather so could no longer lock).

I was basically stuck in a flat with a main door that wouldn't lock, so was fortunate that they came within 30 minutes, adjusted the door lock recess so that it worked correctly.

Tim Lewis

Excellent service. Highly recommended. Very tricky situation with a bolted door that he persevered with until I was safely inside. Professional, courteous and tenacious!

Sally BaileySallyB

Brilliant fast service. Cannot believe I locked myself out the house today and only just after my neighbour did the same yesterday! She told me Tom arrived quickly and got her into her house really quickly. I even met him at the door when I went to check on her! So today when the door slammed shut behind me I couldn’t believe it was happening to me too. One quick call and Tom Was over within 30minutes. Nice quick easy access with no damage. And no need for anything to be replaced. My neighbour and I will most defiantly be taking Toms advise to swap our spare keys.

Charlie King

Very prompt and helpful service.
Tom gave excellent advice and we would 100% recommend this company.

carole cooper

Tom from Chelmsford lock and safe fitted my locks. Very professional, efficient service and friendly service.
Would highly recommend this company

Mark wynter

first class service great value for money. I highly recommend this business

Neil Gulliver

Completely locked out of property as lock seized
Very efficiently got me back In side and
fitted new handle's and locks very reasonable highly recommend

Neil Ast

Great response, service and price. Couldn't recommend enough!

James Austin

Great professional service at a great price very impressive

Dale Barber

very good service. i would recommend.

Gary Telford

Tom came out to Colchester to fix my locks. He was recommended to me by a friend and he didn’t let me down.
Would highly recommend this company.

Leigh-Anne Wynter

A great service when the wife was locked out. On time, efficient and at the price stated. No additional lock needed.

Bowie Stuart

Excellent service from Tom from the company. Good advice and recommendations. Up front with costs including materials and labour. Plus they are a local company.

Simon Hewson

Excellent service and at a very good price, happy to recommend.

Andreas Andreou

Great service, reasonably priced would recommend.

Martin Heading

Contact Chelmsford Lock and Safe Company for all your Locksmith Needs

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We are perfectly based in the historic Essex town of Chelmsford.

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Get in Touch

For more information on our services, call us on 01245 352564. 07899 991840, or use our online contact form

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